Q: Who is Gamer Unlocked?

A: Gamer Unlocked is an online store based in Portugal, specializing in high-performance peripherals.

Q: How long do deliveries take?

A: It depends on the shipping option you choose and the country you are ordering from. In Portugal, excluding occasional situations, it takes between 2 and 3 working days to reach its destination.

Q: How can I track my parcel?

A: You will be given a tracking number by e-mail as soon as your order has been dispatched. To track your parcel, simply go to the carrier's website and enter the shipping code we have provided.

Q: The article I'd like is out of stock or not available in the store. Will it be available again?

A: We always try to update and fill in the status of our products and their arrival dates as soon as we get information. If you are interested in a particular product that is out of stock or not available in our store, you can always send us an email to info@gamerunlocked.pt and we will check the next arrival date or whether it is available from our suppliers.

Q: What kind of warranty does Gamer Unlocked offer?

A:We offer a minimum guarantee of 1 year, which varies according to the product, its condition, and, above all, the manufacturer. If you're not sure what the guarantee is for the product you've bought, you can contact info@gamerunlocked.pt for more information.

Q: I received a piece of equipment that doesn't work. What should I do now?

A: If the product you have received is not working properly, you should contact us at support@gamerunlocked.pt.

Q: I'm a content creator and I'm looking for a partnership. Who should I contact?

A:If you think your community might be interested in our peripherals and you have what it takes to be a Gamer Unlocked partner, send us an e-mail at info@gamerunlocked.pt.